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RETURN AND EXCHANGE POLICIES

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K-HAIR Return and exchange policies

Conditions

Products still remain in the original state in the video (the video before shipping)

Products are unused

Shipping fee

Manufacturer’s mistakes

When the merchandise has faults such as wrong types or manufacturer’s errors, the shipping cost will be provided by the K-HAIR company.

Customer’s mistakes

When the problems result from the customers, the responsibility for the shipping fee belongs to the customers.

Refund

Only when the products meet the K-HAIR conditions can the customers receive refunds on Paypal or Bank accounts.

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